Thursday, August 29, 2013
After years of having a successful restaurant in Martinez, Ga., the owners of Sunrise Grill decided to expand their business to North Augusta.
The expansion process took place seven years ago in 2006, and much like the business, menu options continue to expand as well.
“We’re about six weeks into our new menu, and we had a great time revamping it,” said Becky Corley, the general manager. “We’ve added some new items to the menu and have a great range of options for our customers.”
According to Corley, all of the old menu options are on the new menu. Top sellers include the Sunrise, which consists of a choice of eggs, meat and home fries or grits; The Two & Two & Two, which includes two, golden pancakes or pieces of French toast, two eggs and two strips of bacon or sausage.
For lunch, Sunrise Grill offers a selection of burgers, which include handmade patties, and the self-proclaimed “best Reuben sandwiches you could ever find.” In addition, the restaurant serves both lunch and breakfast throughout the day.
“I like to say, ‘You can get a triple cheeseburger at 6 a.m., or you can get an omelet at 2 p.m.,’” Corley said. “We’re just here to offer our guests a great dining experience from start to finish.”
In addition to the new menu options, Sunset Grill is also forward thinking in other areas as well. The North Augusta location features a computer system that allows servers to take orders at their tables on an iPod touch. The order prints directly into the kitchen, which has proved to be a much smoother ordering system.
Besides making ordering more efficient, Corley and company look at it from a customer relations standpoint, The few minutes it takes for servers to take down an order and put it through to the kitchen can now be used to talk to customers and build relationships.
“Implementing that technology has been a great decision for us,” she said. “We’re more efficient and accurate, and our staff is able to call on their people skills and converse with our customers without having to worry as much about orders.”
The staff’s ability to spend more time with customers has helped shape Sunrise Grill into a neighborly restaurant. As Corley said, servers are on a first-name basis with many of their customers to create an “everybody knows your name atmosphere.”
“We just want our customers to feel welcome,” Corley added. “We have a superior waiting staff and kitchen staff. We have folks that have been with us since day one, and that’s what really drives that customer satisfaction. People enjoy being a part of our staff, and our customers always comment on our friendliness. So it’s a great experience all around.”
Owned by Ron and Chris Gurley, Sunrise Grill is located at 404 E Martintown Road in North Augusta in the Crossroads Market lot, and at 3830 Washington Road in Martinez. Restaurant hours at from 6 a.m. to 2 p.m., seven days a week.
Derrek Asberry is a beat reporter with the Aiken Standard news team and joined the paper in June. He is originally from Vidalia, Ga., and graduated from Georgia Southern University with a journalism degree in May 2012.